News

3 July 2019

Managing delays

Information on delays :

We keep you informed about delays of over 15 minutes via a text message. Text messages are sent by a global system, we do not read answers in real time.

However, if you have not received a message after this time period, you can call:

  • 0470 13 27 62 in the morning until 8am. If you are at the first stop and the bus is not there, call right away..
  • 0491 13 00 68 in the evening until 6:30pm

For each call, you need to give the letter identifying the line that your child uses and the number of his/her stop

26 April 2019

Good practice

To communicate quickly and efficiently

Remember the letter of the line and the number of the stop used by your child/children.

Save GETLYF’s emergency numbers in your mobile: GETLYF morning and GETLYF evening.

Do not call the landline for any emergency before 8:30am or after 4:15pm. If we do not pick up the mobile phone, please send a text message.

Do not reply to text messages announcing delays. We use a bulk messaging system and do not read replies in real time. If you have any questions, ask them on GETLYF’s mobile numbers.

Give us at least one mobile number where we can always reach someone. Remember to update childminders’ numbers and give them our number.

Plan B

The service may not be provided in the following cases: vehicle breakdown, no replacement for drivers, strike, snow...etc.

We do our best to avoid these situations but, in case they happen, having planned an alternative solution is a good idea as it is more difficult to do in an emergency.

11 January 2019

Roadworks

Roadworks in and around Brussels grow like mushrooms: quickly and almost everywhere.

The municipality of Uccle keeps us updated on local roadworks. We rely on our users’ vigilance to let us know what could have an impact on bus traffic near their home.

18 janvier :
Ligne A : travaux rue du Merlo
Ligne C : travaux sur Cavell
Ligne K : travaux rue Edmond Parmentier
Ligne M : travaux avenue de la Libération
Navette Stéphanie : rue Américaine fermée : arrêt 4 déplacé à l’arrêt 5

Itinéraires travaux ci-desssous

Attached documents

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LIGNE A TRAVAUX

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LIGNE K TRAVAUX

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LIGNE C TRAVAUX

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Ligne M TRAVAUX

Word – 37.6 kb
14 December 2018

Snow plan

Snow plan inactive

Winter weather has an impact on the school transportation service. In conjunction with carriers and the Lycée’s board, GETLYF decides whether to activate the Snow plan or to cancel the service.

Snow plan

The activation of the Snow plan does not mean that the service will necessarily be provided.

The assessment of traffic conditions in real time may force us to cancel lines. The information will be communicated via email and/or text message.

Organisation :

Routes : routes for lines F, L, M, N, O, P, S and Shuttle Stéphanie have changed (see attached documents).
Timetable : except for the aforementioned lines, no timetable has changed. Due to traffic problems that may arise, we cannot guarantee that the usual timetable will be followed.
Informations : for any request, even in the morning before 8am, use the following two numbers: 0491 13 00 68 and 02 379 08 68.

The journey may be a lot longer than usual, so we highly recommend that children from the nursery school do not use the service on these days..

Attached documents

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Ligne P Plan neige

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Navette Stéphanie Plan neige

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Ligne S Plan neige

Word – 35.6 kb
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Ligne N Plan neige

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Ligne O Plan neige

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Ligne L Plan neige

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Ligne M Plan neige

Word – 36.5 kb
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Ligne F Plan neige

Word – 36.8 kb